Employee Health Navigation Benefit

Medical bills are complicated.
Understanding them shouldn't be.

MyBillOfHealth gives every employee — insured, underinsured, or uninsured — a trusted way to understand, reduce, and resolve medical bills before they become medical debt.

See How It Works
IBI Forum · Austin 2026
Walk in your employee's shoes for 15 minutes.
1
Share your plan documents — under NDA. We configure MBH around your specific benefits.
2
We build your simulation — 4–6 weeks after kickoff, with your input and sign-off.
3
You walk through it — see exactly what your employee sees when a bill arrives.
No commitment required
100M+
Americans carrying active medical debt — many of them your employees
$220B
Annual patient medical debt in the US
<$5K
Most common balance size responsible for medical debt — and the hardest for employees to navigate alone

The Real Story

What your employees face when a bill arrives

Benefits confusion doesn't happen at open enrollment. It happens at 10 PM when a $3,200 ER bill lands in the mail.

What does this charge mean? CPT codes Is this bill correct? deductible confusion Do I qualify for help? EOB mismatch coinsurance vs copay I can't afford this in-network surprise who do I call?

Bills they can't understand

CPT codes, EOB adjustments, and facility fees — most employees have no idea what they're being asked to pay, or whether the amount is right.

Errors they can't catch

Duplicate charges, unbundled services, and upcoded procedures are common — but invisible to someone without billing expertise.

Help they don't know exists

Charity care, state programs, and hardship options go unclaimed because employees don't know to ask — or don't have time to navigate the paperwork.

How It Works

Four things MyBillOfHealth does for every employee

01

Explains bills in plain language

Every charge broken down — specific to their plan, in plain English, at the moment they need it.

02

Catches what shouldn't be there

Billing errors and wrongly denied claims surfaced before employees overpay — protecting them and your benefits program's credibility.

03

Surfaces every path to relief

Charity care, state programs, nonprofit funds, and hardship options matched automatically — so available resources actually reach the employees who need them.

04

Handles the paperwork

Forms pre-filled across every program before employees are asked for anything — no repetitive form entry.

What Every Employee Gets

Six capabilities. One benefit.

Works for insured, underinsured, and uninsured employees — everyone who receives a medical bill.

Core
Bill transparency
Every charge explained in plain English — CPT codes translated, insurance breakdowns made clear, specific to their plan.
Error Detection
Billing error review
Duplicate charges, unbundled services, same-day E&M violations, and upcoded procedures flagged automatically.
Assistance
Financial assistance matching
Charity care, state programs, and nonprofit funds surfaced and matched automatically — including GoodRx and CostPlusDrugs for prescriptions.
Resolution
Pre-filled paperwork
Dispute letters, assistance applications, and payment plan requests drafted and ready to submit — employees aren't asked to repeat information.
AI Navigation
24/7 AI health navigator
Answers plan-specific questions at the moment they arise — before the employee calls HR. No appointment needed.
Core
Flexible payment guidance
Payment plan options, early-pay discounts, and financial assistance all surfaced together — employees choose what works for them.

Real Scenario

An employee gets a $3,200 ER bill. Here's what happens next.

Instead of paying out of fear or spending hours on the phone, they open MyBillOfHealth — and within minutes they have a clear picture of what they actually owe and three concrete options.

MyBillOfHealth · iMessage
I just got a bill for $3,200 from my ER visit. Is this even right? I can't afford this.
Don't pay anything yet. We're reviewing every charge on this bill right now.
Found a billing error — and 3 ways to lower what you owe. Here are your options:
⚡ Challenge billing error % Early-pay discount ✓ 2 assistance programs
Riverside Medical Center
Emergency Services · Acct #48821-C · Plan: BlueCross BlueShield PPO
$3,200
Balance Due
⚠ AI detected a potential billing issue on line 1 — review suggested before paying
Service Code Amount
Emergency Room Visit ⚠ Verify level 99285 $1,850
IV Fluid & Supply 96360 $980
Medication Administered 96374 $280
Facility Fee $90
The Navigation Gap

Every wealthy patient has a financial advocate.
Most of your employees don't.

People who can afford a personal healthcare advocate get their bills reviewed, their errors disputed, and their assistance options surfaced. Everyone else pays what the bill says — whether it's right or not. MyBillOfHealth is that advocate, available to every employee, insured, underinsured, or uninsured.

Works Within Your Benefits Stack

Plugs in. Doesn't replace anything.

MyBillOfHealth works alongside your existing HR systems and benefits portal — not instead of them.

Works with your existing benefits portal

Integrates with MyChart and major HR platforms. Employees access MyBillOfHealth through your benefits site — no separate app to download or new login to remember.

Configured around your specific plan

Trained on your plan documents before launch. Network information, deductible rules, FSA/HSA eligibility, and cost-sharing specifics built in — not generic.

Single Sign-OnWorks with your existing SSO
HIPAA CompliantEmployee health data protected
Deploy in weeksNot months

Outcomes

What changes when employees can navigate their bills

For employees
Less financial stress

Bills that felt impossible become navigable. Employees know what they owe, why, and what to do about it.

Errors caught before payment

Billing mistakes identified and disputed before employees overpay on an incorrect balance.

Assistance that actually reaches them

Charity care and financial programs matched and applied — not just listed.

Plan questions answered at the right moment

Not during benefits season — when the bill arrives and the question is real.

For HR and benefits teams
Fewer billing-related HR calls

Employees get answers without escalating to HR — freeing benefits staff for higher-stakes work.

A benefit employees actually use

Relevant at the moment of need, not just at open enrollment.

Visible care for financial wellbeing

A tangible signal that the organization takes employee financial health seriously.

Works for your whole workforce

Insured, underinsured, and uninsured employees all benefit — not just those with comprehensive coverage.

Book the Simulation

Walk through your employee's experience. With your own plan.

Share your plan documents under NDA. We build a simulation around your specific benefits. You walk through it — and see exactly what your employee sees when a bill arrives. 4–6 weeks after kickoff. No commitment required.