AI-Powered Patient Financial Engagement

Improve Patient Financial Conversion Through Trust-Driven Engagement.

MyBillOfHealth helps health systems improve patient financial conversion through AI-powered digital engagement that builds trust, simplifies financial resolution, and increases self-pay recovery across the "recoverable middle".

  • Every balance explained in plain English
  • Personalized resolution paths in one click
  • Financial assistance surfaced automatically
See How It Works
app.mybillofhealth.com — Patient Financial Portal
Dashboard
Balances
Payment Plans
Assistance
Inbox
Balance After Insurance
$840
$1,320 covered by insurance
Resolution Status
Active
3 options available
Resolution Path
Bill Clarity Resolve Engage Done
Resolution Options
Pay $840 in full — instant resolution
Payment plan — $140/mo, 0% interest
AI Financial Clarity
$400 went toward your deductible. You qualify for a 0% payment plan.
100M+
Americans with active medical debt
$220B
Annual patient medical debt in the US
<$2,500
The "recoverable middle" — the greatest opportunity within patient AR
$750B+
Uncompensated care delivered by US hospitals since 2000
Overwhelmed Confused Worried Uncertain Frustrated Afraid of overpaying
The Real Story

Patients don't ignore bills because they don't care.

They ignore them because they're confused, overwhelmed, uncertain, or afraid of overpaying. Confusion erodes payment. Uncertainty kills conversion. Silence ages into lost revenue., overwhelmed, uncertain, or afraid of overpaying. Confusion erodes payment. Uncertainty kills conversion. Silence ages into lost revenue.

Confusion Erodes Payment

Uncertainty Kills Conversion

Silence Ages into Lost Revenue

How It Works

From Confusion to Financial Resolution.

Five engagement steps designed to convert confusion into confident payment — before balances age out of resolution.

1

Digital Balance

2

Financial Clarity

3

Resolution Pathways

4

Intelligent Engagement

5

Improved Recovery

Platform Capabilities

Everything Patients Need to Resolve. Everything Hospitals Need to Recover.

Six capabilities that turn patient confusion into confident, on-platform financial resolution.

Clarity
Financial Clarity
Plain-English balances with insurance context — patients see why they owe what they owe.
Your Balance Explained
Visit total$2,160
Insurance applied−$1,320
You owe (deductible)$840
Questions
Ask a Question
If a patient has a concern, AI drafts a contextual response. No adversarial language — just resolution.
1
Patient asks about a charge
2
AI drafts contextual response
Resolution in days, not months
Resolution
Resolution Pathways
Pay-in-full, multi-month plans, or financial assistance — surfaced at the right moment.
Pay in Full$840
3 × monthly$280/mo
6 × monthly$140/mo
Assistance
Financial Assistance
Charity programs, grants, and aid surfaced automatically based on profile and eligibility signals.
Valley Clinic Charity Care — Eligible
2 programs available to apply
AI
Intelligent Engagement
AI-powered outreach optimized for the moments patients are most likely to act and resolve.
Hi Sarah! Here's why this balance remains after insurance — and how to resolve it on your terms.
Tell me about my balance
Visibility
Engagement Timeline
Track every patient's path from balance to resolution in real time. Identify accounts at conversion risk early.
Bill Clarity Resolve Engage Done
Feature Spotlight

Here's Why This Balance Remains After Insurance.

Most patients don't understand their bill — and that uncertainty drives delays, complaints, and lost revenue. We replace confusion with confidence: every balance explained in context, every option visible, every next step clear.

  • Balance in context

  • Plain-English explanations

  • One-click resolution paths

  • Trust signals throughout

Your Balance — St. Mary's Hospital
$840
After insurance
Here's why this balance remains after insurance
ServiceCodeInsuranceYou Owe
Emergency Visit99285$800$400
Comprehensive Lab Panel80053$220$120
Chest X-Ray (2 view)71046$300$320
The Recoverable Middle

Balances most at risk —
and most worth saving.

Many patient balances sit in the gap between self-resolution and aggressive collections. That gap is where preventable revenue loss is concentrated — and where the right engagement can recover the most.

Too Large to Ignore

Too Small for High-Touch

Trust-Sensitive

Our Primary Focus

Recover balances under $2,500
through trust-driven engagement.

MyBillOfHealth is purpose-built for the recoverable middle — the high-volume tier where AI-powered financial engagement outperforms both passive billing and aggressive collections, on conversion and on patient experience.

AI-Powered Engagement

Trust-Driven Patient Engagement That Actually Converts.

An intelligent assistant that explains balances in plain English, surfaces the right resolution at the right moment, and builds the kind of trust that drives self-pay conversion — available 24/7.

AI
MyBillOfHealth AI
● Online · 24/7
Hi Sarah! Here's why this balance remains after insurance — and how to resolve it on your terms.
Tell me about my balance
$400 of this visit went toward your deductible. You qualify for a 0% payment plan — $140/mo for 6 mo. 💙
Set up the plan
Done! Your first payment is scheduled for Apr 1. No fees, no interest.
AI-Powered · Trust-Driven · 24/7

Explain any balance

Surface the right resolution

Guide toward resolution

Match financial assistance

Patients ask:
Why is my balance still $840? Can I set up a payment plan? Do I qualify for assistance? What was insurance's part?
Seamless Integration

Works With Your Existing Patient Portal & RCM Stack.

MyBillOfHealth MyBillOfHealth integrates with systems like MyChart and connects to your existing billing, payment, and assistance workflows — so engagement starts the moment a balance is generated.

MyChart
Patient Portal
Appointments
View & schedule visits
Medical Records
Lab results & notes
Health Summary
Conditions & medications
MyBillOfHealth
Financial Engagement Layer
Financial Clarity
Every balance, explained
Intelligent Engagement
Right path, right moment
Resolution Pathways
Pay, plan, or apply for aid
Secure SSO

Unified Experience

Quick Setup

Built for Patients and Health Systems

Outcomes That Improve
Financial Conversion & Patient Trust.

CFO-aligned, operational, measurable. The patient experience your team delivers is also the engine of your revenue cycle.

Patient Outcomes

  • Improved financial confidence
    Patients understand what they owe, why, and what their options are — before the balance becomes a problem.
  • Higher patient satisfaction
    Clear, respectful financial communication is rare in healthcare. It builds loyalty that compounds across visits.
  • Less financial anxiety
    Plain-English balances and transparent resolution paths replace dread with agency.
  • Avoid collections escalation
    Patients who engage early stay out of collections — preserving credit and dignity.

Hospital Outcomes

  • Increase digital self-pay conversion
    Confidence-driven engagement moves balances from "received" to "resolved" — on-platform.
  • Improve payment-plan participation
    Plans surfaced to the right patients, at the right balance, with the right terms.
  • Reduce manual revenue cycle outreach
    AI handles routine engagement so your team focuses on the cases that need them.
  • Recover balances under $2,500
    Purpose-built for the recoverable middle — the tier where preventable revenue loss is concentrated.
Now Recruiting · 2026 Cohort

Co-design the Future of
Patient Financial Engagement.

Alpha-site partners get hands-on configuration, direct roadmap input, white-glove implementation, and preferred pricing at GA. Limited 2026 cohort.

HIPAA Compliant EPIC Integration 256-bit Encryption 99.9% Uptime SLA